Hangar One/Launch window Q1 2027

Hospitality has waited 30 years for this.

EPOS, bookings, CRM, marketing, staff, stock and finance in one system.

T-minus / Launch window Q1 2027
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Ten modules, from CRM to reporting and finance, stacking down into one database.CRMBOOKINGSEPOSPAYMENTSMARKETINGGUEST WIFILOYALTY AND GIFT CARDSSTAFF AND ROTASTOCKREPORTING AND FINANCEONE DATABASE
Database1
Modules10
Tickets to change a setting0
Minimum termNone
The problem

You don't control your systems. Your suppliers do.

Count them. The till, the card machines, the booking system, the CRM, the wifi, the rota, the stock system and the accounts. Each one comes with its own contract and its own login, and usually one person who half knows how it works.

Want a new QR code? You raise a ticket. Want your own data out? You ask your account manager. Want to know how Saturday went? The till, the bookings and the accounts will each tell you something different.

And they don't talk to each other, because they were never built to. Every supplier wants to be the system you can't leave, so each one treats the others as competition. Linking them up costs extra, when it's allowed at all. And every year another one is bought by a bigger company.

Fourteen separate systems, each with its own login and contract, joined by tickets, exports and typing things in twice.OWN LOGINEPOSOWN CONTRACTOWN LOGINCARD MACHINESOWN CONTRACTOWN LOGINBOOKING SYSTEMOWN CONTRACTOWN LOGINVENUE HIREOWN CONTRACTOWN LOGINCRMOWN CONTRACTOWN LOGINEMAIL AND SMSOWN CONTRACTOWN LOGINAD TRACKINGOWN CONTRACTOWN LOGINGUEST WIFIOWN CONTRACTOWN LOGINLOYALTY APPOWN CONTRACTOWN LOGINGIFT CARDSOWN CONTRACTOWN LOGINROTAOWN CONTRACTOWN LOGINSTOCKOWN CONTRACTOWN LOGINACCOUNTSOWN CONTRACTOWN LOGINTHE SPREADSHEETOWN CONTRACTSYNC FAILED 02:14API COSTS EXTRATICKET RAISEDTYPED IN TWICEFIGURES DON'T MATCHCONTRACT ENDS 2028ASK YOUR ACCOUNT MANAGER14 SYSTEMS / 14 LOGINS / 14 CONTRACTS
Fourteen separate systems, each with its own login and contract, joined by tickets, exports and typing things in twice.OWN LOGINEPOSOWN CONTRACTOWN LOGINCARD MACHINESOWN CONTRACTOWN LOGINBOOKING SYSTEMOWN CONTRACTOWN LOGINVENUE HIREOWN CONTRACTOWN LOGINCRMOWN CONTRACTOWN LOGINEMAIL AND SMSOWN CONTRACTOWN LOGINAD TRACKINGOWN CONTRACTOWN LOGINGUEST WIFIOWN CONTRACTOWN LOGINLOYALTY APPOWN CONTRACTOWN LOGINGIFT CARDSOWN CONTRACTOWN LOGINROTAOWN CONTRACTOWN LOGINSTOCKOWN CONTRACTOWN LOGINACCOUNTSOWN CONTRACTOWN LOGINTHE SPREADSHEETOWN CONTRACTSYNC FAILED 02:14TICKET RAISEDTYPED IN TWICEAPI COSTS EXTRAASK YOUR ACCOUNT MANAGERFIGURES DON'T MATCHCONTRACT ENDS 202814 SYSTEMS / 14 CONTRACTS

Locked out.

You want to change a price or a QR code, so you ask the supplier and wait.

You can't leave.

Three-year terms, 90 days' notice and a bill for every month left. Some charge you £75 a month just for using another card machine.

They don't talk.

Bookings and guests get typed in twice, and you pay again to link them together. Your guests notice every gap.

The numbers never agree.

The till says one thing and the accounts say another. Someone loses Monday making them match.

Your guests aren't yours.

Read the small print. Some tills and booking apps keep your guests as theirs, and you only see the ones who said yes.

It breaks when you're busiest.

The screens freeze at 9pm on a Friday and support doesn't answer until Monday.

Already running one of these? See how Hangar compares

From the reviews

Operators have been saying it for years.

Real reviews of the systems venues run today. Every quote is exactly as written.

Capterra
We lost over £20,000 in the first month of using the system
Aug 2025 / General managerSupport
Capterra
Our staff are forced to handwrite orders for the kitchen because the KDS doesn't work properly.
Feb 2025 / ManagerBusy night
Trustpilot
at one stage I thought I was training the trainer
Jul 2024 / Role not statedTraining
Trustpilot
Threats to delete our data to try to bully us into keeping their system.
May 2026 / Role not statedLocked out
Trustpilot
They will increase your Card Processing Fees mid-contract. Almost by double.
Sep 2026 / Role not statedCost
Trustpilot
they lock you in and tell you the agreement has auto renewed
Apr 2026 / Role not statedContract
App Store
different logins for each thing
Sep 2025 / Role not statedDon't talk
Trustpilot
left our hotel without WiFi for a week
Feb 2026 / Role not statedBusy night
App Store
One of the worst rota platforms I've used in 30 years of hospitality.
Sep 2026 / Role not statedTraining
Trustpilot
You cannot speak to a human being, price increases, zero communication.
Oct 2026 / Role not statedSupport
Trustpilot
Pretty much held over a barrel.
Aug 2026 / Role not statedLocked out
Trustpilot
complete failure to integrate, duplication, triplication and on one occasion seven times !
Sep 2026 / Role not statedDon't talk
Trustpilot
Nothing matches up and they are very sketchy about showing you your own data
Oct 2024 / Role not statedReports
Trustpilot
Sometimes the amount settled into your account doesn't match the sales from the night before.
Sep 2026 / Role not statedReports
Capterra
Basic marketing integrations are paywalled.
Dec 2025 / Founder CEOLocked out
Capterra
They also add and remove functions without communicating it.
Jan 2026 / IT managerLocked out
Trustpilot
It's as if people who have never worked in a restaurant created this complicated app
Jun 2026 / Role not statedTraining
Trustpilot
once you have joined THATS IT, your account execs phone number no longer exists
Mar 2026 / Role not statedSupport
Trustpilot
charge you £1000 to cancel
Oct 2025 / Role not statedContract
Trustpilot
Prices going up by over 100% or move to a different system
Jul 2026 / Role not statedCost
Trustpilot
We have been unable to cash up our tills or print anything correctly for nearly 2 weeks.
Aug 2026 / Role not statedBusy night
App Store
it only ever seems to work half the time you bloody need it to!
Mar 2026 / Role not statedBusy night
Capterra
Every single day, we have to manually double-check that orders actually reach the kitchen or bar
Feb 2025 / ManagerDon't talk
Trustpilot
There is no way P&Ls are right
Sep 2026 / Role not statedReports
The system

One system. Yours to run.

Ten glass layers built up on one glowing database block. From the bottom: CRM, bookings, EPOS, payments, marketing, guest wifi, loyalty and gift cards, staff and rota, stock, reporting and finance.
  1. Every module reads and writes the same record.
  2. One profile for every guest across every venue and brand, with every conversation on it.
  3. Tables, events, tickets and private hire, with deposits and group pay.
  4. Bar and table service, tabs, kitchen screens and cash-up. The till already knows the booking.
  5. Deposits, pay links and gift card balances, through the card provider you choose.
  6. Email, SMS and WhatsApp campaigns built on real visits and real spend, with ad tracking.
  7. Wifi sign-in that adds every guest to the CRM.
  8. Rewards you set yourself, gift cards and an app in your own brand.
  9. Rota, clock-in, holidays and tips, with logins and permissions for every site.
  10. Stock, checks and tasks across every site.
  11. Live figures for every manager, budgets and a two-way link with Xero or Sage.
  1. Every module reads and writes the same record.
  2. One profile for every guest across every venue and brand, with every conversation on it.
  3. Tables, events, tickets and private hire, with deposits and group pay.
  4. Bar and table service, tabs, kitchen screens and cash-up. The till already knows the booking.
  5. Deposits, pay links and gift card balances, through the card provider you choose.
  6. Email, SMS and WhatsApp campaigns built on real visits and real spend, with ad tracking.
  7. Wifi sign-in that adds every guest to the CRM.
  8. Rewards you set yourself, gift cards and an app in your own brand.
  9. Rota, clock-in, holidays and tips, with logins and permissions for every site.
  10. Stock, checks and tasks across every site.
  11. Live figures for every manager, budgets and a two-way link with Xero or Sage.
Hover or tap a layer

Hangar is built the opposite way. Every part of it works from one database. Bookings, bar tabs, wifi logins, gift cards, rotas and stock all live in it, so there's nothing to sync and nothing to export.

Ask how Saturday went and you get one answer, because there's only one set of figures.

And you run it. Change a price, a rule, a rota or a QR code yourself in a few seconds. You'll never raise a ticket with us for the everyday.

And it's open. Anything you want to connect uses the same API our own screens run on.

Your best guests were always in there. Now you can see them.

See who books, who spends, who brings twenty friends and who hasn't been back since March. Each guest has one record across every venue and brand you run.

CRM/Sophie Turner Live
ST
Sophie Turner
Guest since Mar 2025 / 3 venues
ConsentMarketing: yes
Birthday in 9 days Prefers booths Group organiser
Lifetime spend
£1,284.60Inc VAT
Visits
17
Last: Fri 23 Oct
Avg spend / head
£38.20
Inc VAT
Timeline
  1. Mon 19 Oct10:18
    Bookings
    Booked 12 for Friday 7pm / Deposit £60.00 paid / Group pay link sent
    £60.00
  2. Fri 23 Oct19:04
    Guest wifi
    Joined guest wifi / Marketing consent given
  3. Fri 23 Oct23:41
    EPOS
    Bar tab closed £214.50 / Table 14 / 4 friends paid their share
    £214.50
  4. Fri 23 Oct23:44
    Loyalty and gift cards
    Gift card £50.00 redeemed / £12.40 left
    £37.60
  5. Sun 25 Oct10:26
    CRM
    Replied to email: can we add 2 more?
    New
Close-up of beer taps in low light, condensation on the metal.

Booking to bill to bank.

What it runs

Hangar comes in ten modules, each named after the system it replaces. Switch on the ones you want. They all work from one database.

Try the switches

CRMCore

One profile for every guest across every venue and brand, with every conversation on it.

BookingsAdd-on

Tables, events, tickets and private hire, with deposits and group pay.

EPOSAdd-on

Bar and table service, tabs, kitchen screens and cash-up. The till already knows the booking.

PaymentsCore

Deposits, pay links and gift card balances, through the card provider you choose.

MarketingAdd-on

Email, SMS and WhatsApp campaigns built on real visits and real spend, with ad tracking.

Guest wifiAdd-on

Wifi sign-in that adds every guest to the CRM.

Loyalty and gift cardsAdd-on

Rewards you set yourself, gift cards and an app in your own brand.

Staff and rotaAdd-on

Rota, clock-in, holidays and tips, with logins and permissions for every site.

StockAdd-on

Stock, checks and tasks across every site.

Reporting and financeAdd-on

Live figures for every manager, budgets and a two-way link with Xero or Sage.

The platform, with CRM and payments, comes in one monthly price. Add the other modules whenever you want them.

See the features

One table, from booking to bank.

The Turner party books twelve for Friday and pays a £60 deposit. On the night the till already knows them, and five friends split the bill at the table. On Monday the money lands in the bank already matched to Friday, and it's in Xero without anyone typing it in.

The booking

Twelve on B3 and B4 at 7pm, deposit paid.

Bookings/Site 01/FridayLive
Covers
184 / 220
Bookings
41
Deposits
£1,140.00
Group pay
6 links out
17:0018:0019:0020:0021:0022:00
B3+B414
Turnerx12Deposit paid
T14
Hughesx4
Okaforx3
T26
Patelx6Group pay
Walshx5
T62
Reidx2
Kowalskix2
T98
O'Neillx8Birthday
T146
Ahmedx5
Clarkex6Deposit paid
T154
Fraserx4
Nowakx3
T1810
Evansx10Group pay 7/10
T212
Millsx2
Shahx2
Pricex2
BARW/I
Walk-ins / 36 held back for the door
■ Turner x12 / linked to guest recordSeated / booked / held

The bill

Split five ways at the table.

EPOS/Table 14/Tab 4471Turner
10Lager, pint£62.00
6Pale ale, pint£39.00
4Gin and tonic£38.00
2Sharing platter£48.00
3Fries£13.50
4Soft drink£14.00
Ex VAT£178.75
VAT 20%£35.75
Total inc VAT£214.50
Closed23:41
Split 5 ways / each pays their share
STSophie Turner gift card£42.90
JMJess Morgan£42.90
AKAmir Khan£42.90
LBLucy Bennett£42.90
TDTom Davies£42.90

The bank

Monday's payout, matched and in Xero.

Finance/Bank/Mon 26 OctXero
Paid in
£18,608.30
Matched
4 / 4
Card payoutFri 23 Oct / Site 01■ Includes Table 14 / Turner x12
£15,906.30
Cash bankedFri 23 Oct / Site 01
£1,212.00
Booking depositsFor Fri 23 Oct
£1,140.00
Gift cards sold onlineFri 23 Oct
£350.00
Left to reconcile
£0.00
Posted to Xero 09:04
Till and card terminal
Exploded drawing of a card terminal and a tablet till, each part numbered 1 to 9, the logic board and contactless coil highlighted.
Tablet till

Takes bookings and payments with no internet. Syncs when it's back.

Card terminal

Your choice of provider. Swap without changing anything else.

  1. 1Cover glass
  2. 2Touch layer
  3. 3Display
  4. 4Logic boardKeeps trading offline
  5. 5Battery
  6. 6Contactless coilYour choice of card provider
  7. 7Housing
  8. 8Shell and stand
  9. 9Base
A full beer hall at night seen from the balcony, stage lights on, every table taken.

Built by operators for operators.

Proving ground

We design every screen in real venues on real busy nights.

Big rooms, late licences, groups of twenty and card machines on a Saturday night. If a screen can't cope with that, it doesn't reach you.

Works offline

Keeps trading when the internet drops

Open API

Every screen runs on the same API you get

Isometric cutaway of a venue: doors, terrace, restaurant, bar, bowling, darts and kitchen, each wired by a dashed line to one glowing core.
  1. 1DoorsWalk-ins, wifi
  2. 2TerraceSame tab
  3. 3RestaurantBookings, deposits
  4. 4BarTabs, split bills
  5. 5BowlingLanes, group pay
  6. 6DartsOches, group pay
  7. 7KitchenStock and checks
  8. ■CoreOne database
  1. 1BarTabs, split bills
  2. 2RestaurantBookings, deposits
  3. 3BowlingLanes, group pay
  4. 4DartsOches, group pay
  5. 5KitchenStock and checks
  6. 6DoorsWalk-ins, wifi
  7. 7TerraceSame tab
  8. ■CoreOne database
Obvious by design

If it needs explaining, it isn't finished.

New staff should be able to do the everyday jobs on their first shift without anyone showing them. Every screen in Hangar is built to that rule.

If a button isn't needed, we take it out. If a screen confuses people, we redesign it until it doesn't.

  • Settings four menus deepRemoved
  • Export to a spreadsheet to fix itRemoved
  • Call support to change a priceRemoved

Training and support are there if you want them. We'd rather you never needed them.

EPOS/Table 14/Turner x12Deposit £60.00 on bill
Total inc VAT
£214.50
Split 5 ways
STSophie Turner£42.90
JMJess Morgan£42.90
AKAmir Khan£42.90
LBLucy Bennett£42.90
TDTom Davies£42.90Due
1Knows the bookingDeposit on the bill
2One numberInc VAT
3Each friend paysTheir own share
4One buttonTo finish
  1. 1Knows the booking
  2. 2One number
  3. 3Each friend pays
  4. 4One button
For the people who run it

Built for the people who run the business.

The whole business on one login.

Takings, covers, bookings and guests across every venue, live. When you ask how last night went, there's one answer.

Group/Takings/Fri 23 Oct4 venuesLive 21:47
Group takings tonight
£48,920Inc VAT
vs budget
+6.2%
17:0019:0021:0023:0001:00
TakingsBudget
VenueCoversTakingsSharevs budget
01
City CentreSite 01
412£16,842.40
+8.1%
02
RiversideSite 02
318£13,208.10
+5.4%
03
Old TownSite 03
266£10,461.30
+7.9%
04
DocksSite 04
203£8,408.20
+1.6%
1,199 covers / £40.80 per headInc VAT / ex VAT switch on every money screen

Specifications.

Tall cutaway of the platform: seven stacked layers above a glowing database at the base.
  1. Your brand
  2. Public API
  3. MCP server
  4. Event stream
  5. Modules
  6. Offline
  7. One database
  1. Your brand
  2. Public API
  3. MCP server
  4. Event stream
  5. Modules
  6. Offline
  7. One database
Architecture

One database. Every module reads and writes to it.

Control

Every setting, rule, price and QR code is yours to change.

Training

Everyday jobs need none. Every screen is built to that rule.

API

API first. Every screen runs on the public API you get.

Ask Hangar

An assistant on every screen. Ask it how Saturday went, or ask it to move a booking, with your own permissions.

AI assistants

MCP server included. Run Hangar from an AI assistant with the same permissions and audit log.

Event stream

Every change is published as an event in real time.

Offline

Bookings and payments keep working when the internet drops and sync when it's back.

Uptime

99.99% a month, published on a public status page.

Scale

Multi-venue, multi-brand and multi-company from day one.

Your brand

Your name on every guest screen, email and receipt.

Countries

Tax, VAT, currency and wording are settings for each operator and country.

Money

Whole pence. Records are never edited. Every change is a new entry.

Card payments

Your choice of provider.

Accounts

Two-way link with Xero or Sage.

VAT

Inc VAT by default, with an ex VAT switch on every money screen.

Data

Each operator kept apart at database level. Full audit log. Export everything any time.

Pricing

Monthly subscription. One price for the platform, with CRM and payments. Other modules added as you need them. Cancel any module any time. No minimum term.

Launch

Q1 2027.

See the full specifications

Switching

One till or two hundred venues. We do the switch for you.

Switching systems is the part everyone dreads, so we take it off your hands. Export your guests, products, bookings and gift card balances from your old systems, and our setup team brings them all in and gets every venue ready before your team's first shift. It's all done remotely, so nobody waits in for an engineer.

Running a group? We plan the switch with you venue by venue, and we'll be on site whenever you want us there.

One till
1
Two hundred venues200
Moved for youOn site when you want us

  1. Tell us what you run today.

  2. We move everything across and set Hangar up for you.

  3. Your team opens it and starts serving.

Hardware

Use whatever hardware you like.

Hangar isn't tied to any hardware. It runs on iPads and Android tablets, iPhones and Android phones, and any computer with a web browser. Use the devices you already own, buy new ones wherever you like, or let staff use their own phones with a PIN.

Pricing

A simple monthly subscription you can change whenever you like.

One monthly price covers the Hangar platform. That's the CRM, payments and everything underneath, including your venues, staff logins and permissions, products, branding and the open API. Then add the modules you run, such as bookings, EPOS, marketing or stock, each for a monthly price on top. There's no minimum term and no exit fee. Cancel any module, or the whole thing, whenever you like. Your data is yours, and you can export all of it at any time.

The platform

  • CRM
  • Payments
  • Venues
  • Staff logins and permissions
  • Products
  • The diary
  • Branding
  • The API and MCP

Add the modules you run

  • Bookings
  • EPOS
  • Marketing
  • Guest wifi
  • Loyalty and gift cards
  • Staff and rota
  • Stock
  • Reporting and finance

Prices are published before launch. The waitlist hears first.

Your waitlist passIssued when you join
HangarWaitlist
Waitlist
pass
Operator#0215example
CompanyYour company
Venues4
Joined25 Oct 2026
Launch windowQ1 2027
ListWLWindowQ1 27
OP 0215 WL
Why we built it
FromThe founderFiled25 Oct 2026

Hospitality software is still sold the way it always has been. You buy a till, then a booking system, then a CRM to join them up. Then come the wifi, the gift cards, the rota tool, the stock system and a spreadsheet to make sense of the lot.

Every one of those suppliers wants to be the one you can't leave, so none of them wants to work with the others. Operators ended up not controlling their own systems. If you want a QR code you raise a ticket. If you want your own data you have to ask for it. If you want the numbers to agree you hire someone to make them.

So we built the system we wanted to run. There's one database underneath everything, and the screens are simple enough that new staff don't need showing. Every setting is in your hands. It's fast enough for a Saturday night and open enough to plug into anything.

It opens in the first quarter of 2027. If you've been waiting for this too, join the list.

The founderHangar Systems
Why we built it

Questions.

All questions

Not yet. Hangar launches in the first quarter of 2027. Join the waitlist and we'll send a build log every month until then.

From launch. We'll plan your move around the dates your current contracts end.

It's a simple monthly subscription. One price covers the platform, including the CRM and payments, and you add the modules you run for a monthly price each. Prices are published before launch, and the waitlist hears first.

No. You can cancel any module, or leave altogether, whenever you like. There's no exit fee.

Yes. It's your data. Export all of it any time, or read it through the API.

You do. Prices, rules, rotas, QR codes and emails are all yours to change. We only step in for one-off bespoke work.

Not for the everyday jobs. Every screen is built so new staff can use it on their first shift. Help is there whenever you want it.

No. Start with the modules you need most and add the rest when you're ready. You only pay for the ones you switch on.

Hangar isn't tied to any hardware. It runs on iPads and Android tablets, iPhones and Android phones, and any computer with a web browser, so you can use the devices you already have.

Yes. Keep your card provider and its machines at no extra cost. Staff can also take cards on their phones with Tap to Pay.

No. Hangar is set up remotely and there's nothing complicated to install. If you're rolling out across a group, our team can be on site whenever you want.

Yes, we do it for you. Export your guests, products, bookings and gift card balances from your old systems, and our setup team brings them all into Hangar, so you start with everything already in place.

You do. Every guest who books, buys or logs on to your wifi is your customer, on your own database. We process it for you, and only for you.

No. Bookings, tickets, private hire and gift cards are covered by each module's monthly price. We never add a fee of our own to your guests' bills.

One database instead of a stack of separate systems, no minimum term, and your guests stay yours. See how Hangar compares with the systems you run today.

Tax, VAT, currency and wording are settings for each operator and country from day one.

Glass doors at night with a queue of people waiting outside, a shaft of light on the floor.

The wait is nearly over.

Hangar launches in Q1 2027.

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